For a detailed list of “Accountancy Business Development” papers refer to Accountancy Business Development.
There is no doubt that the accountancy profession is changing. Compliance work will become less important in the future as many individual taxpayers, with encouragement from the Australian government, elect to prepare their own income tax returns. Many accountancy firms are now planning (or already have done so) to introduce new products and services so as to be more involved with their clients in the future.
One such activity is "Accountancy Business Development". The key vehicle to delivering practice development strategies is to turn your accountancy business into a "Client Business Centre".
To be able to successfully introduce new products and services for clients, it will require a whole range of other activities to dovetail in so that the grand plan can be properly executed. These other activities include:
then delivering excellent service in the new products and services to be sold to clients.
First and foremost, accountancy practices need to appreciate that they are a business, like any of their business clients. Businesses need:
and then the ability to sell and deliver the new products/services.
Developing new products/services and the systems that go with them is not easy - but the rewards will be substantial for the accountancy practices that do it correctly.
To produce what the client market wants:
Accountancy businesses have a unique opportunity to develop excellent systems for use of the internet, email for communications and transfer of data to and from clients.
The Accountancy Business Development Section is a series of papers produced to assist professional practices develop internal systems and team training so as to enable them to offer excellent "business of business" systems for their clients.