- Description
- Specifications
To be a successful small business operator, the operator must develop personal leadership skills. Small business is not easy. The one thing that has differentiated good performers is that they have developed sound leadership skills.
This paper examines a number of matters, including:
- Leaders Influence Followers
- The Leader Must Identify The Purpose Of The Organisation
- The Leader's Role
- Communication
- Courage And Self Belief
- Personal Capacity Of A Leader
- Continually Learning
- Aware That Everything The Business Does Should Be For The Benefit Of Customers
- Aware That Staff's Attitudes Are The Prime Contributor To Bottom Line Profitability
- Good Leaders Have An Empowered Management Team
- Knows The Financial Position
- Key Components Of A Management Information System
- Coach/Facilitator
This paper and the papers referred to in the paper are essential reading for small/medium enterprise operators trying to differentiate themselves.